TextGov Blog
Fulton Magistrate improves customer service with Maggie, the Chatbot
Chief Magistrate Judge Cassandra Kirk shared the results of implementing Maggie, the ChatBot. Maggie was designed to improve customer service and enhance the court's reach. Maggie achieved those goals in her first year of service. Maggie is available 7x24; in 2020,...
Chief Justice Melton highlights Cook County Probate Court Technology
On February 19, 2019, Chief Justice Melton presented his State of the Judiciary address to the George State House and State Senate. During his speech, he highlighted the technical innovations that Probate Court Judge Chase Daughtrey had implemented at the Cook County...
Gwinnett County Jury Texting
TextGov currently handles over 10,000 texts/month for the Gwinnett County Juror Services team. The county began using the jury texting service in October of 2016 after an extensive six-month trial. During the test, the county found among those jurors that opted-in to...