Enhancing Customer Service Utilizing Innovative Messaging Technologies
TextGov is a leader in providing courts and government agencies with innovative solutions to improve customer service. Working collaboratively with our clients we have developed automated solutions for Juror Text Reminders, Pre-trial texting services, and Government Chatbots. Let us work with you to improve customer service and increase the efficiency of your operations,
Chatbots are instrumental for streamlining and optimizing customer service operations. A chatbot is available 7×24 to provide instant response to queries, reducing calls to your staff.
The TextGov Jury Texting service improves juror yield and enhances the juror’s experience by providing text updates about the juror’s jury service.
Pre-trial Text Reminders
Textgov’s Pre-trial Reminder Service notifies people with information about their upcoming court date via text. It helps to reduce the Failure to Appear rate by providing text reminders about upcoming court dates.